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Technology Pit Crew plans cover every IT function necessary to
businesses and provide support for every piece of hardware infrastructure. With Technology Pit Crew, you get all of the services below for one low monthly price. Just choose the plan and the number of hours that your
company needs. Or, contact us to talk with an IT Consultant
Engineer who can help you assess your firm's needs.
Workstation Maintenance:
Patching Operating Systems for security & updates; application upgrades; virus, spyware and spam filtering configuration and maintenance; system preparations for new systems
Server Maintenance:
Patching Operating Systems for security & updates; application upgrades; virus, spyware and spam filtering configuration and maintenance; hardware analysis and health checking
Storage Maintenance:
Capacity planning & utilization; backup verification; analysis and implementation of back up strategy for specific data types on a defined schedule
Network Maintenance:
Resource and drive mapping and documentation; rights management and privileges/security configuration and implementation of policies; traffic bandwidth analysis & management; MCSE services
Infrastructure Maintenance:
Trouble shooting and resolution of infrastructure issues; UPS battery checkups & replacement when needed; analysis and recommendation on physical infrastructure changes
Security Maintenance:
Analysis of event logs from servers identifying policy infractions; review of security policies and actual security practices with recommendations for enforcement and changes; firewall and router upgrades; administrative password maintenance
Internet Maintenance:
Domain name reviews and updates as needed; review of web site visitation and usage policies and actual practices with recommendations for enforcement; site and service blocking; bandwidth usage analysis
Remote Access Maintenance:
Trouble shooting connections; VPN analyses and identification of problem areas; review of policies and actual usage with recommendations for changes and improvements
Documentation:
Asset discovery down to the serial number and model number of assets; asset tracking and monitoring over time; physical and logical topology mapping; monthly reporting of services delivered; monthly reporting of infrastructure health
Quarterly Technology Summits:
Well sit down with you quarterly and review your technology needs, upcoming changes to your business that might impact your infrastructure, and how the current plan you are on is working for you.
Items NOT INCLUDED in Technology Pit Crew plans include:
· Technology purchases such as hardware and software
· Maintenance plans to cover the cost of failed components or systems
· Build outs of new parts of the IT infrastructure
· Facility moves
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